Last updated: [04/02/2026]
Venice Mosaic Art (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us.
1. Who We Are
Venice Mosaic Art provides bespoke marble mosaic design and production services to architects, designers, developers, and private clients worldwide.
Data Controller:
Mistral Enterprise S.R.L.
Italy
For any privacy-related questions, you may contact us at:
info@venicemosaicart.com
2. What Personal Data We Collect
We may collect the following information when you use our website or submit a form:
- Full name
- Email address
- Phone number (if provided)
- Company or studio name (optional)
- Project details and messages
- Uploaded links or references (if shared by you)
- IP address and basic technical data (via security services)
We do not collect sensitive personal data.
3. How We Collect Data
Your data is collected when you:
- Submit a Contact Us form
- Submit a Request a Quote form
- Send us an email directly
- Browse our website (limited technical data only)
4. Purpose of Data Processing
We use your personal data strictly for:
- Responding to inquiries and quote requests
- Project evaluation and communication
- Design consultation and coordination
- Improving website security and performance
- Preventing spam, abuse, and fraudulent activity
We do not sell, rent, or trade your personal data.
5. Legal Basis for Processing (GDPR)
We process your data based on:
- Your consent (when submitting a form)
- Legitimate interest (responding to business inquiries)
- Legal obligations (where applicable)
6. Cookies & Security Services
Our website uses limited cookies and security tools to protect users and prevent spam.
These may include:
- Cloudflare services (including Turnstile or managed CAPTCHA)
- Basic functional cookies required for website operation
We do not use tracking or advertising cookies.
7. Third-Party Services
We may use trusted third-party tools for website functionality and communication, including:
- Cloudflare (security and anti-spam protection)
- Fluent Forms (form handling and email notifications)
- Email service providers for correspondence
These services process data only as necessary and in compliance with GDPR standards.
8. Data Storage & Retention
We retain personal data only for as long as necessary to:
- Respond to inquiries
- Manage ongoing or potential projects
- Meet legal or accounting obligations
You may request deletion of your data at any time.
9. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure hosting
- SSL encryption
- Firewall and anti-spam protection
- Restricted administrative access
Despite best efforts, no online transmission is 100% secure.
10. Your Rights (GDPR)
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to data processing
- Request data portability
To exercise these rights, contact us at:
info@venicemosaicart.com
11. International Data Transfers
As we serve clients worldwide, your data may be accessed from different countries strictly for communication and project coordination purposes, always under GDPR-compliant safeguards.
12. Children’s Privacy
Our services are not directed to individuals under the age of 18.
We do not knowingly collect data from minors.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.
14. Contact
If you have any questions regarding this Privacy Policy or your personal data, please contact:
Venice Mosaic Art
info@venicemosaicart.com